" Free shipping on orders over USD2000.00 ".
We ship from our warehouse in China, and delivery typically takes 25-60 days by sea. Please note that shipping times may vary depending on the shipment's location.
Due to the large size and weight of our e-bike packaging and the difficulty in restoring the packaging after disassembly, we cannot accept returns for non-quality-related reasons. However, if you experience any quality issues within the warranty period, we will take full responsibility and provide free replacement parts.
Please take photos or videos as evidence and contact our customer support team at: firstname.lastname@example.org
Thank you for choosing BICYC for your e-bike needs.